Cybercrime, e-fraud, main challenges dealing with telecommunication customers, says NCC
The Nigerian Communications Commission (NCC), has attributed cybercrime and e-fraud as one of many main challenges dealing with telecommunications customers within the nation.
NCC Executive Vice Chairman, Prof. Umar Danbatta, acknowledged this in the course of the fee’s special occasion in Enugu on Sunday on the ongoing 31st Enugu International Trade Fair.
Danbatta, represented by a Director within the Commission, Reuben Mmuoka, mentioned NCC lately hosted a cyber safety enlightenment convention the place telecoms stakeholders had been enlightened on risks related to cybercrimes.
He suggested telecom shoppers to not open unknown emails or publish Personal Identification Number (PIN) on-line as financial institution would by no means ask them for his or her private element through web or over the telephone.
Danbatta disclosed that the fee had additionally educated mother and father on their roles relating to youngster on-line safety.
“The sensitisation programmes are focused at mother and father, aimed toward equipping them with the correct information they should restrict the publicity of their kids to the adverse features of web use.
“To protect subscribers from unsolicited text messages or voice calls, the commission evolved “do not disturb” (DNB), directing all cellular community operators to dedicate a brief code to allow subscribers to take knowledgeable however impartial selections on what messages they want to obtain.”
He identified that NCC as regulator had include initiatives to allow shoppers lodge their complaints when dissatisfied with the providers offered by their operators.
“The Commission will apply acceptable regulatory measures and sanctions in opposition to such service supplier.
“NCC identifies consumer as a very important stakeholder in the telecoms industry, which is evident in our 8-point agenda where empowerment and protection is properly captured,” he added.
The Vice Chairman mentioned that the NCC Special Day was aimed toward educating and informing subscribers on using communication providers and their rights as telecoms shoppers.
In his handle, the President of the Enugu Chamber of Commerce, Industry, Mines and Agriculture (ECCIMA), Mr Emma Nwandu, mentioned that the function of NCC as a regulatory company within the telecommunication sector was commendable.
According to him, telecommunication business has witnessed a terrific revolution within the socio-economic life, which has equally accentuated the tempo of socio-economic life as people and as a nation.